The story
Meet Arvind, a packaging manufacturer in Pune.
One Tuesday afternoon, the client that supplied 38% of his revenue sends a short message and goes. Fifteen years in business, and Arvind realises he has nobody to call.
Over twelve chapters he learns, with plenty of mistakes, to build a network that is warm, generous and dependable. You watch each tool work in his factory before you try it in yours.
Arvind and everyone around him are fictional. The research behind the ideas is real.